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Sifiso Ricardo

“Habits are the compound interest of self-improvement.” - James Clear

Professional Summary

Motivated and detail-oriented IT graduate and BCX intern with hands-on experience in security operations, system administration, and cloud technologies. Certified in Microsoft Azure (AZ-900, AZ-104, AZ-500, SC-900) with a growing focus on cybersecurity, threat detection, and risk management. Strong foundation in networking, endpoint security, identity and access management, and incident analysis. Known for discipline, continuous learning, and the ability to translate technical concepts into practical solutions. Aspires to grow into a SOC Analyst role while contributing to secure, resilient IT

Achievements

Microsoft Azure Multi-Certification Achievement

2022

Successfully earned multiple Microsoft Azure certifications (AZ-900, AZ-104, AZ-500, SC-900), demonstrating proven competence in cloud administration, security engineering, identity and access management, and compliance within Azure environments.

Academic Excellence in Information Technology

2022

Graduated Cum Laude (80%) in both a Diploma in Information Technology Management and a Higher Certificate in IT Support Services, reflecting consistent academic performance, discipline, and strong technical foundations.

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2022

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Key Competencies & Skills

Team Collaboration & Leadership

Problem-Solving & Critical Thinking

Stakeholder Management

Automation & Optimization

Security Implementation & Compliance

Career Overview

Information Technology Intern

BCX

2022

February

-

Present

Coding Facilitator

2022

March

-

2020

January

Student Assistant

IIE Rosebank College

2022

March

-

2021

February

Value ed Courses Attended

Digital Biz Ceo

Self-Mastery

Navigating Your Job Search

Education & Qualifications

IIE Rosebank College

2022

February

-

2022

December

Diploma in Information Technology Management

IIE Rosebank College

2021

February

-

December

Higher Certificate in Information Technology in Support Services

Work Experience

Information Technology Intern

BCX

2022

February

-

Present

Provisioned and managed Azure infrastructure including virtual machines, storage accounts, virtual
networks, and network security groups (NSGs)
Configured Azure RBAC and Azure Active Directory for identity management, access control, and
security policy enforcement
Deployed and automated Azure resources using Azure CLI and ARM templates, reducing manual
deployment time
Implemented network security groups and firewall rules to secure cloud resources and protect against
unauthorized access
Monitored Azure resources with Azure Monitor, applying security best practices to identify and mitigate
vulnerabilities
Performed security compliance assessments and identity management tasks in Azure environments

Coding Facilitator

The Tomorrow Trust

2022

-

March

2020

January

Improved students' technical abilities through coding tutorials and hands-on exercises
Resolved software problems through expert troubleshooting and technical support
Created hands-on coding exercises to strengthen foundational skills and promote problem-solving

Student Assistant

IIE Rosebank College

2022

February

-

2021

February

Facilitated resolution of academic inquiries for 50+ IT students weekly, improving response time by 40%
Served as liaison between students and faculty, streamlining communication on course requirements
Collaborated with team of 26 members to develop innovative solutions and support initiatives

References

BCX

Dinash Reddy

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